Sarah Marsay

A writer and communicator with a gift for distilling complexity into readable, compelling and nuanced narrative, and a sense-maker with flair for drawing out connections and outstanding questions. Sarah is a highly skilled strategist and policymaker, with a practical goal-orientated mindset, specialising in delivering high-quality results, quickly, quietly and with kindness.

She brings breadth and depth of experience from a career in the NHS and voluntary sectors, both locally and nationally. As well as over a decade as a public participation specialist at NHS England, she has also led on patient voice, consultation and coproduction for the NHS locally, at times alongside responsibilities for complaints, and for equality and diversity. Her charity experience includes stints at Age UK, Samaritans and NHS Charities Together. Alongside facilitation, communication and hosting skills, she brings her attention to detail and context, and ability to ‘see a way through’ and find common ground in the face of complexity and shifting sands. 

Sarah is a skilled and experienced researcher, drafter and wordsmith. She excels in getting quickly up to speed, and deep diving into the detail of policy, strategy and insights, producing summaries, reports, briefings and papers which are readable, purposeful and above all tailored to their audience. Through her reliability and honesty, she builds trusted relationships and supports leaders and teams to deliver beyond expectations.  

Her experience includes strategy and policy development for the NHS and for national charities, leading engagement and consultation with internal and external stakeholders, as well as building and managing partnerships, forums and networks. She is an exceptional organiser and coordinator – of words, ideas, projects and people – always prioritising relationships and always alive to context.  

Outside of work, Sarah enjoys hill walking and travelling, as well as being an avid reader.